Shipping/Return Policy

Shipping Policy

We offer FREE standard shipping on all order over $49 (before applicable tax and after discount).

All other orders are subject for $5.99 flat rate shipping

 

Return/Refund Policy

We offer 7 days return policy from delivery date, no question asked.

Customers pay for return shipping.

Returned items must be in new and sellable condition. Otherwise, there is 20% restocking fee.

If customers receive products other than what ordered, we will pay for returned shipping.

Shipping fee is non-refundable. Refund for returned order will be original order total minus shipping.

 

Return/Refund Process

For any reason, you want to return the order within 7 days after delivery, please contact us at support@zenlogy.com to obtain Return Authorization Number.

You can ship the order back to us using shipping method of your choice. We recommend you send us tracking number.

After receive your returned order, we will inspect and refund to your credit card/paypal according to our Return/Refund Policy listed above.